Shipment Policy

At Homeistore, we are committed to delivering your orders in a timely and efficient manner. This Shipment Policy outlines the shipping methods, processing times, and conditions related to the shipment of your order. By placing an order with us, you agree to the terms outlined in this policy.

Effective Date: January 13, 2025

1. Shipping Locations

We currently offer shipping within the United States. If you are located outside of the U.S. and would like to place an order, please contact our customer service team at info@homeistore.click for further assistance.

2. Shipping Methods and Costs

We offer a range of shipping methods to suit your needs, including standard, expedited, and express options. Shipping fees will be calculated at checkout based on the shipping method selected, the weight and size of your order, and your delivery address.

  • Standard Shipping: Estimated delivery within 5-7 business days (domestic orders).
  • Expedited Shipping: Estimated delivery within 3-5 business days.
  • Express Shipping: Estimated delivery within 1-3 business days.

Shipping fees are non-refundable unless the return is due to an error on our part (e.g., damaged or incorrect items). You will be able to view the total shipping costs at checkout before completing your order.

3. Order Processing

Orders are typically processed and shipped within 1-3 business days of order confirmation, depending on product availability and order volume. Orders placed on weekends or holidays will be processed on the next business day.

  • Processing Time: 1-3 business days
  • Shipping Time: Varies based on the shipping method chosen (see above)

Please note that orders are not processed or shipped on weekends or U.S. holidays.

4. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your order. You can use this tracking information to monitor the progress of your shipment.

5. Shipping Delays

While we make every effort to ship orders in a timely manner, Homeistore is not responsible for delays caused by external factors, such as weather, courier issues, or customs delays. We will do our best to keep you updated if your order is delayed.

6. Address Accuracy

It is the responsibility of the customer to provide an accurate and complete shipping address at checkout. Homeistore is not responsible for delays or non-delivery caused by incorrect or incomplete shipping information. If an order is returned to us due to an incorrect address, we will contact you to arrange reshipment, but additional shipping fees may apply.

7. International Shipping

Currently, we only offer domestic shipping within the United States. If you wish to have an item shipped internationally, please contact us at info@homeistore.click, and we will do our best to accommodate your request. Please note that additional customs duties, taxes, and shipping fees may apply for international orders.

8. Lost or Damaged Shipments

If your order is lost or damaged during transit, please contact our customer service team immediately at info@homeistore.click. We will work with the shipping carrier to resolve the issue. Depending on the situation, we may offer a replacement or refund.

  • Damaged Items: Please take photos of any damaged items and email them to us for a faster resolution.
  • Lost Shipments: We will initiate an investigation with the carrier and assist in locating your package.

9. Customs Duties and Taxes

For international shipments (if applicable), customs duties, taxes, and other fees may be imposed by the destination country. These charges are the responsibility of the customer and will be collected by the carrier at the time of delivery. Homeistore is not responsible for customs delays, duties, or taxes.

10. Contact Us

If you have any questions or need assistance with your order, shipping, or tracking, please reach out to us at:

We are committed to providing you with a smooth and hassle-free shopping experience. Thank you for choosing Homeistore!